Frequently asked questions and answers

Freight

Currently we only offer shipping to Ireland, but we are in the process of expanding this to more countries.

We are pleased to inform you that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you will not pay any shipping costs.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the email confirmation or entering your track & trace number on the following page: Track and trace.

Our processing time is 1-2 business days. Once your package has been shipped, you can expect a delivery time of 5-12 business days. We do our best to get your order to you as soon as possible, so you can enjoy your new fashion items soon!

Returns

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend that you read our return policy, which can be found in the footer of our website. If you would like to register a return, simply send us an email. Our team is ready to assist you and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will of course offer a suitable solution.

You can exchange items by returning them according to our returns procedure and placing a new order for the desired item. To initiate this, please email us at support@clodaghdublin.com.

Other questions

If you wish to cancel or change your order, please contact our customer service as soon as possible. We can only make changes while the order is still being processed.

Enter your discount code in the field provided during the checkout process. The discount will be automatically applied to your total amount.

We accept various payment methods, including credit/debit cards (Visa, MasterCard), Klarna and Apple Pay. You can see the available options during the checkout process.

Please refer to our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for advice.

Yes, we offer gift cards. Please send an email to: support@clodaghdublin.com.

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We take your privacy seriously. Read our privacy policy to understand how and why we collect, use and protect your personal information.